Legal
Privacy Policy
Metrorise NY Mgmt LLC d/b/a MetroRise Management
5014 16th Ave, Ste 32, Brooklyn, NY 11204 • 929-567-7130 • info@metroriseny.com
Effective Date: 01/01/2026
This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our website, forms, portals, and communications (including SMS/text messaging).
1) Information We Collect
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Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration,
site reservations, or general informational request forms we may collect your phone number to send and receive text messages.
User-Provided Information: Any additional information you provide helps us improve our services and provide better support.
2. How We Use Your Information
We use your data to:
- Deliver text messages and updates related to our services.
- Improve our services and user experience.
- Respond to your inquiries and provide customer support.
- Occasionally send promotional offers, alerts, communication about community news, urgent notifications, events, and other content.
3) SMS/Text Messaging
If you provide a phone number and opt in where presented, you may receive text messages for: account updates, service notifications, community news, urgent notifications, and events. Message frequency varies. Message and data rates may apply.
- Opt-out: Reply STOP to unsubscribe at any time.
- Help: Reply HELP for assistance.
4) Sharing Information
We do not sell or share information.
5) Data Security
We use reasonable safeguards to protect information, but no transmission or storage method is 100% secure.
6) CTIA Compliance
Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.
7) Changes
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.
8) Contact
Email: info@metroriseny.com • Phone: 929-567-7130
Address: 5014 16th Ave, Ste 32, Brooklyn, NY 11204